LAN Support Technician in Warner Robins, Georgia

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~~Job Explanation

The perfect individual for this career want to function for a developing IT Protection Company within an atmosphere of regard and confidence. This individual will even have verified expertise, ideally within an atmosphere using the Division of Logistics Agency (DLA), to take care of the next duties:

 Supply on-site support for numerous sections and additional distant clients on an as required schedule. IT assistance will be necessary for disconnection, connection, installation, or move of computers and connected peripherals. Assistance will be supplied for new equipment installations based on DLA Information Operations regular specs.

 Supply equipment/software installation, upgrades, troubleshooting, setup and quality.

 Supply analytical help at all levels to customers of robot to look for the solution and cause of issues experienced in the usage of application and equipment.

 Supply assistance for several IT equipment, to incorporate community hosts, PCs, printers, scanners, portable computers, switches, hubs, Blackberry devices, multi functional Devices (MFDs), computer video systems/video teleconference and projection systems which are connected to your notebook or Computer, docking areas and any outside peripherals (e.g. Cd-rom-R/DVD, Cd-rom-RW, CAC visitors, etc.), wi-fi equipment, and additional various IT equipment. Gear is situated throughout numerous structures.

 Handle and execute equipment move, installation, growth, connection / disconnection, updates, support/maintenance, and preventive maintenance of personal computers hardware, paperwork, and peripheral products, to include surveying fresh installations and shifting IT equipment as required; supply support to include offering peripherals, such as for instance models.

 Supply assistance for CAC (Common Access Card) implementation. Deploy smart-card readers, middleware, and PKI (Public-Key Infrastructure) Records. Supply assistance, troubleshooting and instruction to DLA employees on utilization of the CAC card and its application records.

 Preserve IT stock repository for area and handle of IT resources.

 Supply printer preservation:

E Deploy and keep all kinds of community and Computer connected models (bar-code, pRFID, & laser).

E Deploy and manage network printing machines.

E Troubleshoot issues with printing machines.

 Handle extra IT Gear:

E  Provide unserviceable or surplus IT equipment to staging location for removal.

E Make hard disk drives for removal prior to DLA plan and supply documents to the Complex Point-Of Contact (TPOC).

E  supply and Finish paperwork to the Responsible Property Office (APO) to regulate stock for just about any move or removal of IT gear.

 Supply Radio-Frequency (RF) Help/Assistance

 Contact correct merchant fix employees for warranty repairs or when amazing repairs are needed. Show and clarify failures to gear suppliers answering guarantee calls or amazing company calls. Confirm that suppliers who're providing guarantees or producing amazing repairs produced correct repairs.

Necessary Capabilities & Encounter

 Capability to troubleshoot equipment and software issues associated with desktop pcs, Printing machines, scanners, printers, PDAs (Blackberries), desktop video/video teleconference methods, and peripherals (zero drives, outer zips, scanners, etc.).

 Capability to supply hardware maintenance such as for instance wire switching, panel replacement, communications help, and hardware replacement and installation.

 Understanding of industry-standard Event Solution Monitoring methods for making work requests and typing incident seats.

 Exhibited achievement and understanding in detecting, examining and suggesting options for application and equipment issues.

 Power to troubleshoot and manage network gear, and solve and determine hardware /software/network failures.

 Exhibited knowledge of Radio-Frequency (RF) equipment and structure and the capability to conduct small repairs or designs.

 Capability to troubleshoot Microsoft products including, although not restricted to, Windows, Workplace; including all facets of Microsoft computer products and Windows protection

 Comprehension and familiarity with Or WINDOWS 7 and MS-OFFICE; to incorporate any following releases/updates.

 3+ decades of expertise.

Additional Needs

 Security+ Accreditation

 Network+ Accreditation

 Should have a Key approval

 Should fulfill DoD IAT Stage Two needs.

 


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